On behalf of my mum June and myself, I just wanted to drop you a quick note with our thanks for everything you and Firstpoint have done for us and my Dad, David, over the last 3 months. We had no idea what to expect when my Dad returned home from the hospital on 25th March and we were thrown into the unknown, particularly my Mum, with regards to the care he needed. We didn’t need to worry, as from day 1 Carl was here, and along with Mandy, Anne and everyone else who came in even for the odd day (sorry I don’t know all their names) provided care that was beyond measure, and we are so very grateful. They were always so professional, friendly, and reliable, nothing was too much trouble; visiting 4 times a day with the same enthusiasm as if it was the first. It’s clear how much they put into their roles. I don’t want to say “job”, as it is so much more. I hope they got a sense of the man he was, fun and joking… and thankful. He was never a man to sit (or lie) still, always on the go and doing something so this time really was far from his normal. I was there on a couple of occasions when he told Carl, “Great job you’re doing” and as you know, his speech wasn’t very good but when determined to say something, he made sure he did. Thanks again to you and your team, we wouldn’t hesitate to recommend you.